Updated for the end of July, 2013
Several tries this past week have produced answers within 2-5 rings but  it is the Summer.

Dial this number: 1-800-959-8281 – see if you get a busy signal.

Yep so did I regardless whether I have dialed at 9:00AM, 11:30, 2:00 or whenever.

This is the only available number for contacting the Tax Canada (aka Canada Revenue Agency). Yes there is the TIPS hotline but that only has automated help and no persons to answer very specific questions – which of course, the devil is in the Tax details. If you call Info Canada Services for an alternate Tax Canada number they say 1-800-959-8281 is the only game in town.

Now it would be infinitely better if Tax Canada at 1-800-959-8251 had a queueing service like at West Jet, my bank or other organizations in the services business. They don’t just give you a busy signal – but answer the phone and then tell you how long they estimate you will have to wait in the queue for an operator to answer you. This is much better than just getting the cold-shoulder busy signal from Tax Canada.

Now I asked for help just getting a contact number from my MP, Rick Norlock of Northumberland. Here was their response:
Good morning Jacques,
Thank you for your e-mail.
We would be pleased to make enquiries on your behalf once your Mom signs an authorization form for us.
If she is unable to sign, we will require a copy of the Power of Attorney that authorizes you to act on her behalf.
Please provide a fax number in which we can send the Authorization and Consent for Parliamentarians.

Barbara @ Cobourg Office
Rick Norlock, MP
Northumberland Quinte-West

Ahhh, the infinite pleasures of trying to work with our government.

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