This blog has had occasion to point out excellent service provided by an auto repair shop and others in the Canadian Countryside. But so far disservice has been avoided. However PC Financial Insurance just changed that. I, like the general populace, have been tolerant of the fact that Financial firms primarily in the US but extending to Canada and the rest of the World have played fast and loose with moneys entrusted to them and a)driven the world into a back breaking recession and b)have reduced hard earned savings by a factor of 20-60% depending on circumstances.
The number one problem is that institutional greed now ranks first, second, and third among Financial institutions well ahead of fiduciary trust for clients who have entriusted themselves to the Finance company’s good graces. In short customers are now consistently on the short end of the stick as regards Financial institutions – just check with your bank account statement if you need further proof.
So what did PC Financial Insurance do ? It discontinued its Auto insurance business. But unlike Conquest Travel which just went bankrupt. PC Financial did not inform its customers of the fact. No calls, no emails, no contact whatsoever. The only way I discovered the fact was because I wrote a note on my insurance policy stub – and noticed that my policy was expiring at the end of the month(I had expected it to lastuntil May). What really galls me is that a company that I have paid amply well to provide a service – would discontinue that service and not contact me as customer in due course so I would have the time to change auto insurance providers. Thanks Presidents Choice.
The way I found out about the switch and empty promises was when I got in a car accident (100% NOT my fault). I tried to call 24/7 claims department on Sunday. I was told that “The office is closed. Office hours are M-F, 8-8pm”. Even a pamphlet at the reporting centre directed me to he same phone number. So much for 24/7. I new right then and there, I will have problems with my claim. I was right. I am definitely changing insurance and I will be changing my banking as well. How much is a client worth to President
This is misleading. I have PC Financial insurance, and I read through the news that PC Financial would no longer be offering home and auto insurance. Like you, I wasn’t notified.
However, they allowed me to renew my existing policy and never did I not have insurance. I’m not going to complain. I now see that they are offering auto insurance again and I’m hoping that things like my disappearing deductible are still in effect.